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Best Buy Chelsea (23rd And 6th)
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Alienware Experience Shop
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Frequently Asked Questions About Best Buy Chelsea (23rd And 6th)
How do I check product availability at the Chelsea (23rd And 6th) Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chelsea (23rd And 6th) Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chelsea (23rd And 6th) stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chelsea (23rd And 6th) Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6366 reviews)
FDMC P
January 18, 2025
1 out of 5
Purchased a printer from Best Buy that got delivered. It was too big. I called customer service and they said they would arrange for UPS to pick it up. It's been 3 weeks of me not hearing back and calling multiple times. It didn't work. Their customer service team is in India and unfortunately couldnt straight up tell me when UPS would come. Tried calling Chelsea store. Just goes through to India.
I bit the bullet today and wasted money on an uberX to haul it back to the store to get a refund.
I want to support Best Buy but I will not buy from them again.
Best Buy sound like you will get excellent customer support when you are buying something. The after purchase service is awful. Good luck trying to sort anything you need out with someone offshore.
Response from Best Buy
January 18, 2025
Hello,
Thank you for the review. We can understand how having to take that large item back after waiting for that UPS pickup to occur, would be a frustrating event. We'd like to follow up with you on this.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64703997" in your message. Thanks!
Regards,
^April
Keosha R
January 18, 2025
1 out of 5
My order said ready for pick up and was partially in stock, was told some items were out of stock only to find out they weren’t by another employee. Can’t call the store direct either. Would not recommend this location.
Response from Best Buy
January 18, 2025
Hello, Keosha,
Thank you for your review. We really appreciate your feedback. I know it's frustrating when an order doesn't arrive as it should. If you'd like assistance, please send a private message on social media with our name, phone number, and email.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64702769” when reaching out on social media.
Regards,
^Meghan
Victor Q
January 16, 2025
5 out of 5
Convenient and great for Accessories
ruby r
January 16, 2025
3 out of 5
東西很多樣 有挖寶的樂趣
唯被蒐尋得有點亂