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Best Buy West Oaks
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Frequently Asked Questions About Best Buy West Oaks
How do I check product availability at the West Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3685 reviews)
Abdullah A
December 02, 2024
1 out of 5
I waited for Black Friday to buy a device, I paid the offer price and they told me that the delivery will be after 3 days, I went to get the device and they told me that we are sorry that it is not available and they will refund your money! The Black Friday offers had ended and the price of the device had increased by $250!
Bad experience!
Ashley C
December 01, 2024
5 out of 5
The staff is friendly and helpful.
Stephanie L
December 01, 2024
1 out of 5
Talked to two people - incredibly rude and speak to you like you are stupid. I’m incredibly patient and worked retail for a long time so I understand holiday traffic. These two were awful. I will never go to this Best Buy again and will do my electronic shopping elsewhere.
Response from Best Buy
December 01, 2024
Hi Stephanie,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to our team by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64501633 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Devin H
November 12, 2024
4 out of 5
Its best buy, nice place