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Best Buy Flushing
13107 40th Rd
Flushing, NY 11354
Services Offered
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Frequently Asked Questions About Best Buy Flushing
How do I check product availability at the Flushing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flushing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flushing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flushing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2692 reviews)
Max N
September 05, 2024
2 out of 5
I love Best Buy, but this location has a lot of negatives going for it. First, the parking lot is extremely busy, usually long lines to get out, which means the price to park will be higher just because most of that time is wasted on trying to get out of the parking lot. Cell reception in Best Buy is horrible, I noticed it on more than one wireless carrier. Frequently this location doesn't have what I'm looking for. Lastly, ordering for pickup at this location definitely takes more than advertised time.
Response from Best Buy
September 05, 2024
Good Afternoon, Max.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64160684" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Meckann S
August 30, 2024
1 out of 5
The worse location do NOT go HERE. Every time I come here the employees have serious attitudes and lack customer service. Today I came in and it was only two employees working on the register. One did not know his job so while the other employee was helping me he walked off to help the other one. Didn’t say a word to me. After about 20 minutes and him helping two other customers o left.
Response from Best Buy
August 30, 2024
Howdy.
Thank you for reaching to us here on Google. As a customer myself I can understand wanting to get the service that I need. We would like to formally document your experience, and do what we can to further assist you. Please reach out to us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and your Google review number #64138722. Hope to hear from you soon.
Regards,
^Jason
Frank D
August 26, 2024
5 out of 5
Very profressional staff.
Hagen D
August 25, 2024
1 out of 5
I ordered 2 items online, 1 of the item i purchased was ready so i picked it up and asked the cashier who rang me up about my other order, he said the item wasn't ready yet. I waited for half an hour and decided to just get it myself, since they might be busy to get it ready. I then proceeded to the same cashier with the item and told him the situation. He said i can just cancel the item, but i explained that the card that was used to purchase the item was my wife's credit card and I was just the pick-up person. He said it's the same thing she'll get her money back, but i told him that's not my intention. I asked him that since the item was already there, can he just scan it or do something so i can pick up the item already. He said he can't do anything about it because i ordered it online. I ended up cancelling the item because it was so frustrating. Customer's service was a massive disappointment.
Response from Best Buy
August 25, 2024
Hello,
Thanks for sharing your feedback with us. I understand wanting to be able to pick up both items that were ordered at the same time, and not being able to wouldn't be ideal.
When an order is placed on our website, it will undergo various checks for the security of our customers. Once that is completed, the order is sent to the store so they can set the item aside, and at that time, the notification is sent that the item is ready. Because the security checks and the order being sent to the store can sometimes take longer than anticipated, we encourage our customers to not go to the store until they've received the notification that the item(s) are ready to be picked up.
That said, I'd be happy to have the order reviewed further to determine what may have happened. As you mentioned it was your wife's order, please have her send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with her full name, phone number, email address, order number, and a reference to the "Google review case 64115983".
Sincerely,
^Melissa