Best Buy has great customer service and friendly employees. Isaiah is always very helpful and he's also very knowledgeable. We're gone several times within the last 2 months and we've been lucky that Isaiah has been there to help us out.
Always have what im looking for. In and out quickly. Great sales representative and very helpful.
isabel d
September 23, 2024
Best Buy Pearland stands by their customer's satisfaction. I had a not so good experience with BB call agents, and we decided to go to the store and speak to the manager. Edgar, the supervisor kept me informed throughout the whole process as we waited for the response for the gift card the BB promised us as part of their customer service recovery. In the end, their corporate office was not able to issue me a GC on the spot because they were taking forever, I was very disappointed since we have been BB loyal customers. Edgar called me personally and asked me to come to the store and he will help me out. Him and Omar went above and beyond in making sure I get the outcome we deserve. I am very pleased that I was able to buy my son his bday gift from the store. Thank you Edgar and Omar for taking care of our issue! You guys are the best!
Emmanuel C
September 21, 2024
Best in store customer service I’ve ever had in the Houston area was Pearland and they stay stocked! The white guy at the entry pointed my family and I in the right direction. The Hispanic looking girl at the laptops helped me get an awesome gaming laptop that I use for my architectural work. Worth the drive from the trash Best Buy in Sugar Land that never has anything in stock and has horrible customer service. Keep up the good work Best Buy Pearland!